Ordering

When your shopping is complete you will then go to checkout to pay, you will be asked to enter your credit card details. Please ensure that your credit card correspond to the billing address, (you can however have a separate delivery address)

Delivery

Subject to availability we aim to despatch goods within 7 to 10 working days of receipt of order.

Delivery within the UK usually takes 1-3 days from despatch.

Delivery to Europe usually takes 3-5 days from despatch.

Delivery to the rest of the world usually takes 7-10 from despatch.

Delivery charges are based on the weight of the product and the packaging materials required for safe delivery, you can review them prior to checkout.

Customs and Import Duties

Customs and import duties do not apply to any delivery within the United Kingdom. For overseas deliveries customs or import duties are levied once the package reaches your country. You must pay any additional charges for customs clearance. We neither have control over these charges if they are levied, nor can we predict what they may be. We do not refund any of these charges.

Damaged Goods Notification

Should you receive goods that are damaged or faulty you should phone or e-mail us as soon as possible and we will arrange a replacement or refund.

Cancellation Rights

Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for purchase of any item within seven working days of delivery. To cancel this contract, simply e-mail or telephone us as soon as possible.

Complaints

We will endeavour to respond to a complaint with 7 working days.

Terms and Conditions

By using our site you consent to our terms and condition detailed above.

Statutory Rights

None of the above effects your statutory rights as a consumer.